Frequently Asked Questions
Find answers to common questions about our collections and services.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on your measurements.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, orders are processed quickly. Please contact our support team within 1 hour of placement for any modification requests.
Are your items shipped in discreet packaging?
Yes, all Maison Close orders are shipped in plain, unbranded outer packaging to ensure your privacy.
How should I care for my delicate garments?
We recommend hand washing in cold water with a gentle detergent and laying flat to dry to maintain the integrity of the lace and silk fabrics.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination.
What should I do if an item is out of stock?
You can sign up for restock notifications on the product page to be alerted immediately when the item is available again.